OldenWisdom.com

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Help

Here you will find answers to most common questions. If you have any questions that are not answered by the FAQ or any other page on the site, then please get in contact with us and we will get back to you as soon as possible.

Shopping Online

How do I buy items from your website?
Shopping on OldernWisdom.com s simple and safe. Click the "Buy now" or "Add to Cart" button next to the item you would like to order, and item will be added to your shopping cart, where you can later adjust quantity or remove items.
To complete your purchase: Press "View cart" ( top of page) or "Checkout" ( top of page)
To remove an item from your cart: 1. Check the box "Remove" next to the item, then click on the button "Update cart" then "Continue shopping" or "Checkout"

How can I pay for my order?:
You can pay online with credit/debit card or with bank transfer.

Which credit cards do you accept?:
At present, we accept Cashlink, Visa andMastercard.

Is my credit card information secure online?
Absolutely. We use SSL (Secure Socket Layer) encryption to ensure that the information is safe from anyone trying to intercept it.

How can I pay with bank transfer?
Simply use your internet banking to effect a transfer from your local bank account to the account specified on the order invoice. It's free, fast and safe.

How will I know whether or not my order went through?
At the time you place your order, a thank you letter will be emailed to you with a information about your orde

Delivery questions

How are my products deliverted to me?
Our carrier of choice is Pony Express. The courier will deliver your order to the address of your choice in Malta or Gozo within 3 working days.

How much is delivery?
For orders up to Lm20.00 delivery charge is Lm1.50. For orders over Lm20.00 - FREE delivery!

How fast is my order processed?
Orders are proccessed and picked for courier delivery within 24 hours. Courier service will then deliver the order within 2-3 working days.

International Orders
At this time we do NOT ship any orders abroad. Malta addresses only

Privacy and security

OldenWisdom.com is committed to ensuring the security and privacy of all its web site visitors and customers.

Security:
Our site utilizes Security Sockets Layer (SSL), an advanced data encryption system designed to ensure the security and confidentiality of information exchanged between your browser and the OldenWisdom.com e-commerce server. All of your personal information, including credit card numbers, is encrypted and then transmitted from your browser to our e-commerce system securely.

Privacy:
We will not provide any personal identifying information about you to any other company without your specific knowledge and prior consent.

Data on this site is provided for informational purposes only and is not a substitute for professional medical advice and care. You are accountable for your own health and therefore should read all product packaging and information very carefully. If you have or suspect that you have a medical problem, it is your responsibility to contact a qualified health care provider. Information and statements on this site are not intended to diagnose, treat, cure, or prevent any disease.